Frequently Asked Questions

Get answers to the most frequently-asked questions

Othmane Sghir avatar Pooja Kothari avatar
8 articles in this collection
Written by Othmane Sghir and Pooja Kothari

How to get historical sales rank data?

DataHawk's Amazon Sales Rank tool enables you to access data on sales ranks on any product on Amazon across multiple categories.
Pooja Kothari avatar
Written by Pooja Kothari
Updated this week

How much time does it take for the data to be updated after adding the products?

Once you have created your projects and added products, it ideally takes a few minutes for the data to show up.
Pooja Kothari avatar
Written by Pooja Kothari
Updated this week

What is Buy Box Available Quantity?

What is "Buy Box Available Quantity" on Product Metrics and how is it helpful?
Pooja Kothari avatar
Written by Pooja Kothari
Updated this week

How does the Free trial period work?

Upon signing up, we offer a 14-days free trial of our Professional plan without the need of entering credit card details.
Othmane Sghir avatar
Written by Othmane Sghir
Updated over a week ago

Is there flexibility in the ability to customize plans quotas including Keywords and ASINs?

All plan parameters are fully customizable on DataHawk, offering you full flexibility in your analytics.
Othmane Sghir avatar
Written by Othmane Sghir
Updated over a week ago

What payment methods are available and how are payments processed?

We accept payments by credit card, PayPal, and wire transfers. We offer a 14-days free trial.
Othmane Sghir avatar
Written by Othmane Sghir
Updated over a week ago

How are Keywords and ASINs counted in a plan limits?

Each Keyword and ASIN counts only once towards your plan quota, hence a Keyword that's relevant for more than one ASIN will count once only.
Othmane Sghir avatar
Written by Othmane Sghir
Updated over a week ago

In which Amazon Marketplaces is DataHawk currently available?

DataHawk is currently available in all Amazon Marketplaces except Japan and China.
Othmane Sghir avatar
Written by Othmane Sghir
Updated over a week ago