Troubleshooting

Encountering a problem? Maybe we got your answer

5 articles in this collection
Written by Othmane Sghir and Raphaël

How do I change my account's email address, name, or password?

You can quickly change key information associated with your account right from your settings page, such as your email, name, and password.

Written by Othmane Sghir
Updated over a week ago

The Amazon Advertising account I connected to DataHawk isn't syncing, why?

Written by Othmane Sghir
Updated over a week ago

I didn't receive a validation email to confirm my account creation, what should I do?

Written by Othmane Sghir
Updated over a week ago

What do I do if I receive an "unable to contact DataHawk servers" message?

Written by Othmane Sghir
Updated over a week ago

How to reset your password?

Written by Raphaël
Updated over a week ago