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Troubleshooting

Troubleshooting

Encountering a problem? Maybe we got your answer

Othmane Sghir avatar Raphaël avatar
5 articles in this collection
Written by Othmane Sghir and Raphaël

How do I change my account's email address, name, or password?

You can quickly change key information associated with your account right from your settings page, such as your email, name, and password.
Othmane Sghir avatar
Written by Othmane Sghir
Updated over a week ago

The Amazon Advertising account I connected to DataHawk isn't syncing, why?

Othmane Sghir avatar
Written by Othmane Sghir
Updated over a week ago

I didn't receive a validation email to confirm my account creation, what should I do?

Othmane Sghir avatar
Written by Othmane Sghir
Updated over a week ago

What do I do if I receive an "unable to contact DataHawk servers" message?

Othmane Sghir avatar
Written by Othmane Sghir
Updated over a week ago

How to reset your password?

Raphaël avatar
Written by Raphaël
Updated over a week ago
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